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CUSTOMER CARE

I want you to be happy with your purchase, which is why I offer a made-to-measure service, as well as traditional sizings. 

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

027 247 9055

or send us an email to:

carololdfield@xtra.co.nz

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RETURNS

We endeavour to supply a garment that you are 100% satisfied with - however we understand that purchasing on-line can sometimes be difficult when it comes to colour and sizing. If you feel you need to return a purchase, this must be done within 10 days and we will provide you with an alternative garment or credit note for the store to the same value. Any garment returned must be in an unworn condition, unmarked, and with tags intact. Any conditions to the contrary may result in an ineligible exchange.

FAQ

Do you provide International delivery?

 

As a small New Zealand business, we don't offer international delivery via the website, but if you are interested in purchasing a garment, please contact us via email or mobile and we can discuss the options.

 

How do I return an item?

 

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What is your returns policy?

 

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How do I track my order?

 

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How can I contact your couriers?

 

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What are your delivery options?

 

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